OVNF Starter Kit Bulk Supply FAQ for Portugal Retailers and Distributors

Yes — we ship to South Africa on a regular basis via sea, air or express depending on volume. Ask for a DDP quotation if you want duties and taxes included, or FOB if your forwarder handles freight.

Sample sets are available for trade buyers evaluating a first order. The sample policy depends on the line and destination; ask the desk for current terms and we will deduct sample cost from the first bulk order where applicable.

Absolutely. We maintain regional sales data and can propose a starter flavor mix matched to the United States, then refine it based on your sell-through. Fruit, ice, mint, tobacco and dessert profiles are all in regular production.

Units ship in sealed inner trays inside five-layer export cartons under 18kg each, with full carton markings. Palletization, stretch wrap and corner protection are standard for container loads.

New orders generally run on bank transfer with a deposit to confirm production and the balance before shipment. Established accounts with order history can discuss milestone-based terms for container programs.

Yes. UN38.3 certificates, MSDS, UN38.3 battery transport reports and specification sheets are available with orders. Tell us your destination at quote stage so we confirm the exact document set in writing.

The range typically spans 30mg nicotine salt, subject to destination regulation. Zero-nicotine versions are offered for markets that restrict nicotine, and strength labeling is adjusted to match local requirements.

Confirmed defects are replaced on the next order against photo or video evidence. Pre-shipment AQL inspection keeps defect rates low, and claims are processed against batch records rather than estimates.

Yes. Most ovnf starter kit lines allow mixed flavor packing within a master carton, typically in inner-tray multiples. This lets retailers offer a broad range from day one and identify the local best-sellers before reordering deep.